Changing Your Account Information or Password
Your Account is the place to go to update anything about your account. Your Account is always accessible on your screen, and clicking on it will take you to a page where you'll be able to change your password, edit billing information, or change any of the shipping information you've stored as part of your profile.
Be sure when selecting a password to choose a password that's easy to remember but hard to guess. Please note that your password is upper/lower case sensitive and is required to be at least 6 characters with a limit of up to 16 characters long. Your password can include letters, numbers, and the symbols / . - _ @. You can also select a hint that we'll display if you forget your password. For your security, don't write down your password or give it to anyone; no one from Tetley USA and WorldPantry.com® will ever ask for your password.
Whenever you perform an operation on our site which requires that we get personal information about you, such as ordering a product or changing your billing address, we ask you to Sign In.
Once you sign in, and viewing your account information, look for the security icon (a lock or key on your browser). It's your sign that your personal information is being transmitted securely. Please review our Security Guarantee for more information.